Right of withdrawal

This is a translation for your convenience. The German version is the binding one.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us

[[Company name, address, phone number and email address]]

of your decision to withdraw from this contract by a clear statement (for example a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is enough to send your notice of withdrawal before the withdrawal period has ended.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including the costs of delivery (except for additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notice of your withdrawal. We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; you will not be charged any fees for this reimbursement.

[[Rule for sending goods back: where to, within which period, and who bears the cost of the return]]

You only have to pay for a loss in value of the goods if this loss is due to handling that was not necessary to check the nature, characteristics and functioning of the goods.

Exclusion of the right of withdrawal

[[Exceptions according to § 312g (2) BGB that apply to the range, for example goods that spoil quickly and sealed goods whose seal was removed after delivery]]

Model withdrawal form

If you want to withdraw from the contract, please fill in this form and send it back.

To [[Company name, address, email address]]:

I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*):

• Ordered on (*) / received on (*)
• Name of the consumer(s)
• Address of the consumer(s)
• Signature of the consumer(s) (only for a notice on paper)
• Date

(*) Delete as appropriate.